Legal
Privacy Policy
Last updated: April 28, 2026
1. Who We Are
DETRA is a brand of Royal Oleo Chem, Aloomudu, Mayyanadu, Kollam, Kerala — 691303 (GSTIN: 32ADKPS5027Q1Z0). This policy explains how we handle the information you submit through this website.
2. Information We Collect
When you submit a distribution enquiry, we collect: full name, business name, phone number, email address, business type, city, state, pincode, GST number (optional), and any message you send. We may also collect basic technical data (IP address, browser type) to keep the site secure.
3. How We Use Your Information
We use your information to (a) respond to your enquiry, (b) discuss distribution, wholesale, or retail terms, (c) maintain a record of business contacts, and (d) protect the website from abuse. We do not sell your data.
4. Sharing
We share information only with service providers necessary to operate the site (for example, our email delivery provider) under appropriate confidentiality obligations, or where required by law.
5. Storage and Security
Enquiries are delivered to a secured business mailbox. We use HTTPS, modern security headers, rate limiting, and input validation to protect the site. However, no online transmission is 100% secure.
6. Retention
We keep enquiry records for as long as needed to evaluate and maintain the business relationship, or to comply with legal obligations. You may request deletion at any time.
7. Your Rights
You may ask us to access, correct, or delete the information you submitted. Write to detradetergent@gmail.com and we will respond within a reasonable time.
8. Cookies
This site uses only essential cookies/storage required for its core functionality. We do not use advertising or cross-site tracking cookies.
9. Children
This site is intended for business audiences and not directed at children under 18. We do not knowingly collect data from children.
10. Changes
We may update this policy. The latest version will always be available on this page with the “Last updated” date.
11. Contact
For privacy questions, contact detradetergent@gmail.com or call +91 94950 55000.